Effective Date: [01/20/2024]

Mendoza & Figone Law Firm ("we," "our," or "us") respects your privacy. This SMS Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us via text message (SMS).

By opting in to receive text messages from us, you consent to this policy.

When you opt in to receive SMS messages, we may collect:
- Phone number
- Name (if provided)
- Consent timestamp and method
- Message content and history
- Communication preferences
- Location data (if applicable and consented to)

We use your information to:
- Send appointment reminders, case updates, and other service-related messages.
- Respond to your inquiries.
- Comply with legal obligations or law enforcement requests.

We will never sell or share your mobile number or personal information for third-party marketing purposes.

- Opt-In: You must provide express written consent before receiving any SMS messages from us. This can be done via online forms, in-person agreements, or by texting a keyword (e.g., “JOIN”) to our designated number.
- Opt-Out: You may opt out at any time by replying “STOP.” You may also contact us directly to be removed from our SMS list.
- Help: Reply “HELP” for more information or contact us at the details below.

Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Know what personal information we collect and how we use it.
- Request access to or deletion of your information.
- Opt out of the sale of personal information (we do not sell SMS data).
- Not face discrimination for exercising your rights.

To exercise these rights, email or call us using the contact information below.

We use industry-standard safeguards to protect your information. However, SMS is not a secure communication method, and you should avoid sending sensitive information (such as Social Security Numbers or medical records) via text.

- Message frequency varies based on your interaction with us.
- Message and data rates may apply. Check with your mobile carrier for details.

Our SMS communications may be managed through third-party service providers who are contractually obligated to protect your information and not use it for unrelated purposes.

We may update this policy from time to time. Updates will be posted on our website with the effective date. Continued use of SMS services after changes constitutes acceptance of the revised policy.

For questions about this SMS Privacy Policy or to exercise your rights, contact:

Mendoza & Figone Law Firm
Email: frontdesk@mf-law.net
Phone: 209-425-2224
Address: 2540 Pacific Avenue, Suite 8, Stockton, CA 95204